Manager - Customer Success - IT

Roles & Responsibilities :

- Develop a strategic plan to source and develop business opportunities. Own end to end sales funnel.

- Cultivate relationships with executive level decision-makers and strive to become a trusted advisor and a partner.

- Lead customers through an end-to-end sales cycle in collaboration with NoPaperForms Customer success team.

- Meeting with key stakeholders like Director/Chairperson/ Principal of schools/ educational institutions to propose - Online Admissions Management - Software Services. (SaaS Product).

- Preparation and delivery of Proposal, Product brief, MoU

- Planning and execution for acquisition of clients, based on targets set to meet organizational requirements.

- Build and manage a strong sales funnel to meet the set goals.

- Prospect, educate, qualify, and generate interest for sales opportunities, follow up with prospective clients and should be an expert in closing deals.

- Customer Retention, Training, Up-selling, Brand Building.

Desired Candidate Profile :

- Have a proven record of success in business to business sales.

- Experience selling software services, IT based solutions or technical products.

- Always act professional and adopt a solution orientated approach to sales.

- Strong communication and peoples- skills. Strong Analytical and Negotiation skills.

- In-depth knowledge of the industry and its current events.

- The ability to handle pressure and meet deadlines

- Open to travel and conduct events as per business requirement. Able to deliver business & revenue targets.

- At least 4 years of successful sales experience and track record in software selling / advertisement selling preferably in the education market./ SaaS product

- Ideally has field based sales experience, exceptional candidates with internal sales experience looking to progress into field sales will be considered.