Job Opportunity as a Customer Success Manager- Products - O2C

Minimum Requirements :

- 7+ years- experience with at least 4 years experience as Customer Success manager in an enterprise product firm.

- Independently managing customers and Product Know-how with experience with dealing with CXO levels with Fortune 500 customers.

- Strong experience in 02C (order to cash)/Order Management cycle of business.

- Strong experience in dealing with product software companies We need someone who come from a product software company background or people who have worked in large companies, Familiar with data models. feature definition, extensive screen and report definitions in the O2C space.

- Preferred APICS Certified.

- Understand business requirements, document them in standard formats, obtain business user approval and work them seamlessly into the existing framework

- Plan and responsible for quality testing including unit, integrity and user acceptance testing.

- Experience with Business Process Modelling methodologies and practices

- Able to complete assignment with minimal direction (self-starter)

- Excellent analytical and problem solving skills required, including a thorough understanding of how to interpret customer business needs and translate them into clear business requirements and CoAction capabilities.

- Maintains excellent verbal and written communication skills and the ability to interact with customers and technical delivery team.

- Experience with product development life cycle methodologies.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.