HR at I4 Consulting Services
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Manager - Customer Success - IP Technology Platform (8-12 yrs)
Manager - Customer Success
We are currently looking for highly skilled and established Customer Success Specialists, for a deep IP technology platform company.
For this role you must have:
- Experience in handling large enterprise accounts.
- Farming and mining of the existing accounts.
- Experience of selling enterprise business applications to large banks
- Experience in deepening client engagements.
- Critical thinking and strong decision-making abilities
- Experience in devising Strategic Plans to expand sales and sales forecasting
- Solution oriented and problem-solving skills
- Experience of proposal preparation, contract discussion and negotiation
What you will do:
- Develop new business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.
- Build an incremental sales pipeline for financial services solutions.
- Regularly liaising with existing clients to identify new business opportunities.
- Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.
- Meet assigned targets for profitable sales volume and strategic objectives in assigned account.
- Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.
- Understand and clearly articulate Company's value proposition.
What you need to be successful:
- Excellent verbal and written communication skills
- Prior experience of Customer facing role.
- Good experience into CRM Sales/ Business development.
- Strong expertise and passion for the banking and financial services vertical.
Education(Must) - BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.