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22/09 Ankita Gupta
HR at I4 Consulting Services

Views:73 Applications:18 Rec. Actions:Recruiter Actions:2

Manager - Customer Success - IP Technology Platform (8-12 yrs)

Mumbai/Navi Mumbai Job Code: 1159143

Manager - Customer Success

We are currently looking for highly skilled and established Customer Success Specialists, for a deep IP technology platform company.

For this role you must have:

- Experience in handling large enterprise accounts.

- Farming and mining of the existing accounts.

- Experience of selling enterprise business applications to large banks

- Experience in deepening client engagements.

- Critical thinking and strong decision-making abilities

- Experience in devising Strategic Plans to expand sales and sales forecasting

- Solution oriented and problem-solving skills

- Experience of proposal preparation, contract discussion and negotiation

What you will do:

- Develop new business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.

- Build an incremental sales pipeline for financial services solutions.

- Regularly liaising with existing clients to identify new business opportunities.

- Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.

- Meet assigned targets for profitable sales volume and strategic objectives in assigned account.

- Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.

- Understand and clearly articulate Company's value proposition.

What you need to be successful:

- Excellent verbal and written communication skills

- Prior experience of Customer facing role.

- Good experience into CRM Sales/ Business development.

- Strong expertise and passion for the banking and financial services vertical.

Education(Must) - BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.

Women-friendly workplace:

Maternity and Paternity Benefits

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