Manager - Customer Services Support & Collections - BFSI

- CMV/CE industry exposure required

- Manage all aspects of receivable portfolio liquidation for assigned area.

- Manage the collection efforts and is accountable for the timely and proper liquidation of repossessed collateral with minimum losses.

- Affect the collection of deficiencies.

- Supervise the Customer Services Department staff.

- Ensures the quality of customer service

- Education Qualification: MBA preferred

- Experience 10-15 years in customer service support, client engagement and collections