PSS Lead at Randstad India
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Manager - Customer Services Support & Collections - BFSI (10-15 yrs)
- CMV/CE industry exposure required
- Manage all aspects of receivable portfolio liquidation for assigned area.
- Manage the collection efforts and is accountable for the timely and proper liquidation of repossessed collateral with minimum losses.
- Affect the collection of deficiencies.
- Supervise the Customer Services Department staff.
- Ensures the quality of customer service
- Education Qualification: MBA preferred
- Experience 10-15 years in customer service support, client engagement and collections