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Co-Founder at Big Bang HR Advisors
Views:607 Applications:152 Rec. Actions:Recruiter Actions:0
Manager - Customer Service - eCommerce (2-10 yrs)
Apple Customer Service Manager (2-10 yrs)
- GSX Repair order/Stock order Approval
- GSX Escalation / Chat management / Apple Debit Tracker
- Certifications & ATLAS
- CSAT Analysis
- Applecare Service Excellence Score Analysis
- Apple Labour Reimbursement reconciliation
- Training for the Partner location
- Periodic review with Partners
- Apple Resolution team escalation
- Open Request (Claim/NonClaim) Tracking
- Apple PUDO project monitoring
- Running Horizon location i.e. manpower management
- Debt Tracker
- Productivity Management
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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