Exp: 5 - 7 years - Manage customer relation management for our customers and build strategy for engagement and retention of online &amp; in-store customers. Key Responsibilities - Customer segmentation - Develop Predictive Models for campaign target customers generating incremental response &amp; revenue. - Promotion Analytics - Perform business analytics using AB testing, in areas of product bundling, promo/discount impact and merchandising to bring incremental revenue for customers. - Campaign management- Develop campaign strategy for push, SMS &amp; email marketing for engaging customers and drive conversion. - Customer segmentation and life cycle management -End to end analysis management of customer retention and building life time value. - Skills &amp; Tools - Should understand basic CRM like clevar tap, moengage, Google analytics.&nbsp; - Should be comfortable running SQL queries and accessing Power BI.

Noida

Manager - Customer Relation Management - FMCG 

Manager - Customer Relation Management - FMCG  ,Job Description for Manager - Customer Relation Management - FMCG  in Staffio HR in  Noida for (5-7) years of experience. Apply Now!

Job Description for Manager - Customer Relation Management - FMCG  in Staffio HR in  Noida for (5-7) years of experience. Apply Now!