Manager - Customer Grievances - Vendor Vertical - Internet/eCommerce

Job Responsibilities :

1. Person will be responsible of handling third party vendors with a current team of individuals

2. Develop Strategy to increase the business by analyzing and understanding the available data and execute the strategy with 100% effectiveness.

3. Make targets for the third parties and help them achieve it

4. Develop effective pricing model, expanding the business in different locations by partnering with third parties

Key skills : Vendor Management, Experience with customer care centers is preferred, Good with Excel, Understanding of data, Good with people management.

Requirements :

- 2+ years of work experience in the relevant field

- Automobile industry experience not compulsory

- Detail orientation and good process and data analytics skills is a must

Salary Offered : 8 - 10 LPA