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Talent Acquisition Specialist at Talentiser Pvt Ltd
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Manager - Customer Engagement - MarTech Firm (4-8 yrs)
Position : Manager_Customer Engagement
Location : Bangalore
Company : Well Known Martech Company
Job Responsibilities :
- Manage a team of Enterprise Customer Success Managers and be accountable for their success and development.
- Own Enterprise Customer on-boarding and lifecycle journey.
- Provide relevant CRM and mobile marketing automation expertise to Customers.
- Build and manage CXO level relationships with client stakeholders.
- Identify up-sell and cross-sell opportunities from existing accounts.
- Monitor risky accounts and proactively take action to achieve success.
- Collaborate with sales team to support sales efforts.
- Collaborate with product team to communicate customers- needs and help design an ideal offering.
- Launch and manage new customer success improvement initiatives.
- Attend and present at conferences, events and webinars.
- Designing an amazing and memorable customer experience.
Karnika
Mob: 7290041780
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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