Consultant at Domnic Lewis International
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Manager - Customer Care - LSMS (4-8 yrs)
Customer Care Manager-LSMS
Job Description:
- Installation and Maintenance of LSMS product range of instruments. Achieve Planned KPI for service and commercial target.
- Train and oversee Customer Care Engineers
- Research strategies to enhance customer experience.
- Develop quality standards for customer service.
- Evaluate staff performance.
- Maintain a professional workflow.
- Address and resolve customer concerns
- Installation and Maintenance of LSMS product range of instruments. Achieve Planned KPI for service and commercial target.
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