Chatelaine de S- lect Gold Clients Key Roles &amp; Responsibilities - Be a one point contact for servicing needs of the biggest &amp; the most important (Gold) customers of the company - Coordinate between the various lines of business of the company to provide the deliverable required by these - Gold- clients. These deliverables could be: - monthly report - portfolio statement - research article - balance information - more information of a current financial event that they wanted to know more about - more details sought by them on a Page 3 type event we may have invited them to etc - Contact the company's dormant clients with the objective of freezing time for a wealth manager visit Qualifications - Candidate should have preferably worked in the credit card customer service division of American Express - Excellent Communication Skills - Verbal &amp; Written. a. Immaculate Diction b. Optimistic &amp; Cheerful Tonality . - Understands what treating a client relationship with baby gloves means. Should be eager to - overservice- the client - Candidate should understand &amp; explain that she possesses skills of empathy - Emotional Quotient (EQ) of the candidate should be high - Maturity &amp; Experience to handle including irate &amp; clients with very high ego levels who are wealthy - Patience &amp; Perseverence when interacting with dormant clients - Proficient in PC applications like Word/Powerpoint/Prezi/Excel etc. - Should have the ability to work on several things parallely. For e.g., service call with client(s)/generating a requested report by a client/coordinating promised response by the relevant vertical within the company/interacting with dormant clients etc. - This is an opportunity to work with the cr- me de la cr- me clients of the company. - Candidates who have worked in the credit card customer service division of American Express will be preferred.

Delhi NCR

Manager - Customer Care - Gold Loan 

Manager - Customer Care - Gold Loan  ,Job Description for Manager - Customer Care - Gold Loan  in Huquo in  Delhi NCR for (2-8) years of experience. Apply Now!

Job Description for Manager - Customer Care - Gold Loan  in Huquo in  Delhi NCR for (2-8) years of experience. Apply Now!