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20/07 Rishabh Oberai
Consultant - Sales and Marketing at Michael Page

Views:243 Applications:63 Rec. Actions:Recruiter Actions:2

Manager - Consumer Relations - FMCG (4-10 yrs)

Mumbai Job Code: 952668

Hiring a Consumer Relations Manager for an FMCG MNC based in Mumbai.

Responsibilities:

- Develop and action consumer care strategy to serve the needs of SE Asia, India and Middle East consumer and business team.

- Escalate sensitive consumer issues which may result in media coverage, litigation or product recall/withdrawal

- Support product related incident management in India, SEA and ME markets

Skills:

- customer service skills, especially negotiation and influencing

- training skills

- strong written and oral communication skills

- independently resolve problems

- ability to multi-task

RT: Head of Consumer Relations

Women-friendly workplace:

Maternity and Paternity Benefits

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