HR Head at Mosaic Enterprises
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Manager - Client Service - Event Management/Wedding Planning Firm (5-7 yrs)
Client service manager
Excellent communication skills with Pleasing personality
- Interact with clients and build relationships with them while ensuring their needs are being met
- Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience
- Mastermind creative ways to deliver an exceptional client experience
- Develop and oversee the implementation of client service protocols
- Resolve complex client problems or disputes in a professional manner
- Industry experience is must. Wedding industry/Event management