Manager - Client Relationship - Software Product - BFSI/FinTech

- 5 years plus experience into Client Relationship of software products into BFSI - Fintech & Financial Services

- Responsible for building, nurturing, and maintaining relations with clients and key personnel within customer companies.

- Alerting the sales team to opportunities for further sales within key clients.

- Operates as the point of contact for assigned customers

- Makes sure clients receive requested Company products and services in a timely fashion

- Communicates client needs and demands to senior management

- Manage projects within client relationships, working to carry out client goals while meeting company goals

- Coordinate with internal cross-functional teams working on the same account to ensure consistent service

- Service multiple clients concurrently, often meeting deadlines

- Study competition to find new ways to retain customers