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23/04 HR
Senior Recruiter at ARA Resources Pvt Ltd

Views:114 Applications:26 Rec. Actions:Recruiter Actions:17

Manager - Client Growth - IT - IIM/ISB/MDI/FMS (3-8 yrs)

Pune Job Code: 1084409

Role & Responsibilities:

- Develop and manage client portfolios by delivering business growth and profitability.

- Analyze client performance data and identify patterns to drive business KPIs and forward looking plans

- Building long-term trusting relationships at all levels within our Enterprise Tech Clients

- Working with Clients to establish and achieve critical goals on a monthly, quarterly and annual basis

- Drive expected results in the areas of adoption, usage, business value, friction and overall relationship

- Engaging regularly with Enterprise Clients via strategic and operational discussions to evaluate needs and strategic direction

- Being the customer's advocate inside OnlineSales.ai to meet customer's needs

- Handle customer and internal escalations and deal personally with difficult customer situations and issues.

- Host product demos, training and onboarding process for existing & prospective Clients

Our ideal candidate should have:

- Attitude to make things happen - we are cerebral, and biased for action

- Bachelor's or Master's degree from a Tier-1 accredited institute

- Min. 3 years of experience in an analytical rigorous role (e.g. Analytics, Consulting, Product)

- Comprehensive knowledge of MS Office (Word, Excel, Powerpoint)

- Self-driven, highly organized and able to multitask.

- Excellent communication and interpersonal skills.

- Ability to define and document customer success processes and best practices to deliver 10x customer experience.

- Knack for problem solving keeping client's interest in mind always

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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