One of our clients, a company belonging to a very large Indian group is looking for a Manager - Business Excellence to be based in Hyderabad.
The candidate should be a MBA with 3 + years of relevant experience in Business Excellence / Process improvement / quality with industry background of manufacturing
Accountabilities :
- Plan and implement the strategy to drive BE across the organization and implement.
- Form CFTs to execute the GBEM framework. Identify and interact with organization for benchmark purposes.
- Building a Customer Focused Organization
- Plan strategize and implement the strategic initiative and form CFTs, by VOC analysis & actions & tracking improvements by suitably constructed C-Sat programs across the Service Delivery Chain
- Stakeholder Management - Coordinate Facilitation Committee with stakeholders and Regulatory bodies to identify CIP implement projects
- Design & Implement IMS, 5S, Kaizen, CIP initiatives across the organization
- Support Business excellence in terms of application writing, follows up, meeting follow up, compilation of application & related work.
- Ensure execution of BCFO initiative through C-SAT survey, Awareness training & Campaign
- Track & ensure closer of all OFI's from BE perspective
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