Manager - Business Development/Sales - Domestic BPO

Job Description:

Essential Functions:

1. Identifying, qualifying, and securing BPO business opportunities ( For Domestic Market); coordinating business generation activities; Looking for solutions.

2. Key Account Management

3. To generate new business (to get BPO processes - Domestic for the organization) Building business relationships with current and potential clients.

4. Collaborating with sales and leadership to secure, retain, and grow accounts

5. Creating and maintaining a list/database of prospect clients; maintaining a database (CRM, Excel, etc.) of prospective client information

6. Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client till the closing of process

7. Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals

8. Maintaining a pipeline of all sales administration using CRM software

Required Skills:

1.Must have experience in Client Acquisition, Business Acquisition (Getting BPO business from prospect clients) with domestic clients.

2. Go getter approach

3. Good client base

4. Presentable with excellent communication skills

5. Experience with BPO business development (getting nes processes for the company) will be bigger advantage

Competencies:

1. Communication Proficiency.

2. Closing skills

3. Motivation for sales

4. Prospecting skills

5. Selling to customer's needs

6. Presentation skills

7. Energy level

8. Meeting sales goals

9. Professionalism.

10. Organizational Skills.

11. Performance Management.

12. Problem Solving/Analysis.