Manager - Business Development - Electronic Payment Management Services

Our client is one of India's largest electronic payment management services company that enables consumers to make payments online in a friction-less manner.

Job Role : Business Development & Client Relationship Management

Location - Mumbai

Experience - 8-10 years

Job Description : As a business development and client relationship manager you will manage large clients within the Mutual Fund domain. Your role encompasses the following:

- Building and maintaining relationships with clients and key personnel within Mutual Fund companies.

- Conducting business reviews to ensure clients are satisfied with the products and services offered to them

- Achieving client relationship targets and KPI's as set by the business vertical head

- Responsible for continuous development of the product offering to existing clients.

- Monitoring company performance against service level agreements and flagging potential issues.

- Liaising with internal departments to ensure client needs are fulfilled effectively

- Escalating and resolving areas of concern as raised by clients.

Relevant Industry : Digital Payments/ Banking / Mutual Funds / eCommerce

Skills required :

- Relevant experience in the digital payments sector - exposure to Mutual Funds segments required

- Demonstrated competence with client management; having managed large accounts

- Proven ability to build relationships with key external and internal Vstakeholders and business leaders

- Strong interpersonal skills and an ability to build rapport with partners

- Strong communication skills and technical aptitude

- Strong Educational Background; should ideally possess an MBA (or equivalent) from a reputed university or similar professional Vqualifications