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30/03 Sameer
Assistant Manager - Leadership Hiring at IKYA Human Capital

Views:5696 Applications:359 Rec. Actions:Recruiter Actions:4

Manager - Business Analyst - Retail/BFSI/Telecom/Travel & Hospitality (5-8 yrs)

Delhi/NCR Job Code: 205848

Responsibility

- Ability to analyze people data, business data and build co-correlations and analogies, and basis that identify issues and problems.

- Basis analysis and analytics is able to predict some key aspects of the issues and provide meaningful recommendations and proactive actions.

- Basic Statistical techniques and ability to apply them in HR environment for problem identification and resolution

- Attrition and Retention analysis of critical accounts and proactive recommendations.

- Drive continuous improvement program across processes

- Undertake detailed process improvement studies and up skills the team members

- Drive culture of continuous improvement

- Ability to lead a team, coordinate with other location and drive standardized practices

- Should meet and exceed client metrics: External & internal quality metric should be consistently green

- Strengthen quality management processes/framework to improve quality delivery

- Ability to get out of the box ideas and Process Improvement Initiatives in the process

- Should drive Process Control & Compliance in addition to managing Audit requirements

- Should have persuasive, collaborative and influencing skills

- Strong interpersonal skills to manage client expectations/engagements effectively

- Provide supervision and guidance to the business analysis staff.

- Successfully oversee multiple initiatives simultaneously.

Qualifications/Desired Profile

Experience Tenure: 5-8 years (Business HR Analyst).

Domain: Business Intelligence & Analytics, Web Analytics, Consulting, Professional Services

Verticals (preferred): Retail, BFSI, Telecom, Travel & Hospitality

Education: Engineering & MBA or Diploma / specialization in Analytics

Experience expectation: Minimum 5 years in performing business hr analysis roles (client facing projects preferred)

- Expertise knowledge of MS Excel/Power Point

- Understands data - micro vs. macro, representation (vertical vs. horizontal) & data formats (Text, databases, spreadsheets, etc.)

- Knowledge of databases (familiarity with query writing on SQL will be a plus), SAS or other similar tools would be a plus, excellent knowledge of MS Excel. Basic

- Ability to work independently with minimum supervision as part of a dynamic Analytics team while under aggressive deadlines to meet project commitments.

- Pays attention to multiple details and multiple tasks while minimizing errors

- Ability to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines

- Strong verbal and written Communication Skills

- BPO experience would be an added advantage

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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