Responsibilities : - Manage the payment processing function and supporting business metrics and indicators for a best in class payments service - Serve as the escalation point for payment issues, card issues, fraud issues etc. and work closely with the payments and front line teams to quickly resolve them - Ensure adequate controls are maintained with regards to regulatory compliance - Perform User Acceptance Testing and ensure requirements are understood and implemented as requested - Understanding of fraud prevention domain especially in banking domain - Understanding of fraud detection and its evolution within the digital ecosystem - Liaising/managing relationships with Processors and BIN sponsors (with experience on both VISA and MasterCard) - Manage Debit Card, Wire, ACH, and Alternative Payments vendor relationships, and work with vendors to optimize customer experience and authorization rates, ensure adherence to service level agreements - Identify and drive initiatives to prevent and reduce losses related to customer verification, billing and payments - Ensure timely and professional communication with internal and external customers to minimize losses in all business lines - Support Audit and Compliance as needed - Partner and influence development of strategies around Payment Operations technologies - Evaluate, recommend and develop new strategies and more efficient processes related to Payment Operations - Identify, justify and support new projects related to the overall improvement of Payments Operations, serving as a key stakeholder for all aspects of Payments project life cycle (design, development, testing and implementation) Skill and Requirements : - Bachelor's degree, MBA, and / or equivalent industry experience - 5 Years experience in a regulated Fintech firm or Bank (ideally under FCA regulatory environment) - Card experience and key stakeholder within the company for the card product - Great understanding of schemes (VISA / MasterCard) and settlement process in Europe - Full understanding of chargeback process - Good understanding of Fraud and fraud rates within schemes - Experience in launching a card product (ideally in international Fintech environment) - Understanding of settlement process in Australia, Singapore and USA - Experience in liaising/managing relationships with Processors and BIN sponsors (with experience on both VISA and MasterCard) - Work with various cross-functional teams and individuals across the organization to develop appropriate solutions - Can persuade internal and external stakeholders to make client solutions a priority - Analyzes both successes and failure for clues to improvement - Excellent written and oral communication

Mumbai

Manager - Banking Solutions - Bank 

Manager - Banking Solutions - Bank  ,Job Description for Manager - Banking Solutions - Bank  in Michael Page in  Mumbai for (5-12) years of experience. Apply Now!

Job Description for Manager - Banking Solutions - Bank  in Michael Page in  Mumbai for (5-12) years of experience. Apply Now!