Recruitment at Black Turtle
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Manager/AVP - KYC & Operations (6-12 yrs)
Role & Responsibilities:
- Successfully manage a team within the periodic renewals space consisting of 10+ members and to be fully accountable for the consistent delivery of the team on quality, through-put and other BAU & adhoc requirements
- Is an SME (subject matter expert) on the KYC domain and process
- Pro-actively manage the aging of cases and assist to resolve complicated cases
- Manage relationships with Sales, On boarding and Compliance to ensure timely collection of documentation and completion of due diligence
- Identify, escalate and mitigate risks which are associated to BAU processing.
- Daily monitoring & report of MI / KRI.
- Built connect with the team locally and globally.
- Partner with the regions to successfully manage & where required transition activities
- Develop strong domain knowledge for self and the team in
- Identify, communicate / nominate per training needs for the team.
- Participate & execute / manage key projects as part of KYC & Operation initiatives.
- Is familiar with change management and looks to build efficiencies within the process
- Ensure all KYC queues / tasks are complete and reported periodically.
- Develop capabilities within the team be able to make KYC team successful
- Understand regulatory requirements & policy changes from KYC perspective and articulate the same for the team with the required procedural changes.
- Understanding risk and controls, legal and compliance requirements
- Cross train / globalize the processes within contributing towards efficiency, quality and 24- 5 support model.
- Manage local and regional escalations / queries ensure zero impact on KYC deliverables.
- Represent team daily / weekly meets with regional stakeholders, project teams and Compliance
- Participate and manage SOX & internal / external audits successfully.
Skills, experience, qualifications and knowledge required:
- Bachelor's / Master's degree in business/ related discipline or equivalent work/training required, professional qualification in KYC / AML such as CAMS is a big plus
- Strong AML / KYC / CDD / EDD experience
- 6 - 10 years- experience in Quality Assurance, Audit including strong operational control capabilities, sound knowledge of QC and Production Management tools, Planning & Project management skills and a proven track record in delivery
- Proven experience in an Investment Bank within a Compliance/KYC team
- Good understanding of MiFID categorization
- Self-starter who can work under pressure to a high level of accuracy
- Outstanding analytical skills with the ability to understand business functions and processes swiftly
- Good at multitasking and managing a high number of priorities
- Exceptional communication, conflict management and negotiation skills
- Minimum 10 years of work experience preferably in KYC
- Program / project management skills desirable
- Strong communication, people & project management expertise.
- Sound understanding of the risk & control aspects from KYC perspective.
- Should have people management experience
- Understanding of regulatory requirements such as Mifid, FATCA, Dodfrank, regional specifications from KYC perspective.
- Should have managed / been part of a KYC team which involves execution of KYC for multiple regions
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