Manager - Audit & Compliance - Collections Vertical

This role of Debt Collection Agency Governance Manager is responsible for overseeing and ensuring compliance with regulatory requirements, industry standards, and internal policies.

Key Responsibilities:.

Compliance Management:.

- Ensure adherence to relevant RBI & MAS laws, regulations pertaining to Debt Collection Agencies.

- Develop and implement compliance policies, procedures, and training programs.

Risk Management:.

- Identify, assess, and mitigate operational, reputational, and financial risks under Collection unit for Secured & Unsecured loan products.

- Implement risk management frameworks and monitoring systems.

Governance and Oversight:.

- Develop and maintain governance frameworks, policies, and procedures.

- Provide guidance and support to senior management and staff.

Audit and Assurance:.

- Coordinate internal and external audits, ensuring effective remediation of findings.

- Conduct regular reviews of compliance and risk management practices.

Regulatory Engagement:.

- Liaise with regulatory auditors, Internal and external stakeholders.

- Stay up-to-date with regulatory changes and industry developments.

Reporting and Analytics:.

- Provide regular compliance and risk management reports to senior management.

- Develop and maintain key performance indicators (KPIs) and metrics.

Staff Management and Development:.

- Lead, manage, and develop a team of compliance and risk professionals.

- Foster a culture of compliance and risk awareness within the Collections organization structure.

Requirements:.

- Relevant professional certification on Governance Mgmt.

- Strong knowledge of debt collection regulations and industry standards.

- Proven experience in compliance, risk management, or governance.

- Excellent leadership, communication, and analytical skills.

- Ability to work in a fast-paced environment and adapt to changing regulatory landscapes.