13/01 Renu Khatri
Consultant at Executive Tracks Associates Pvt. Ltd

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Manager/Associate Consultant - ICT Practice/Research - KPO (5-8 yrs)

Delhi NCR Job Code: 881403

Position-Manager/Associate Consultant-ICT Research

Location-Gurgaon

Experience:-5-8 years

Job Responsibilities:-

Position Requirements

- 5-7 years of experience in the field of Research, Program Management, Data Analytics and Team Management, with direct client service exposure

- Strong Analytics domain knowledge with experience of business intelligence and process management with superior problem-solving, analytical and quantitative skills.

- Experience in SLA, incident reporting and conforming the Output Standards guidance

- Develop/maintain collaborative relationships with all relevant stakeholders

- Ability to think strategically and conceptually and maintain a focus on the operational excellence

- Knowledge of Power BI Desktop, Power BI Service, Excel, SharePoint and OneNote.

- Gathering and understanding the business requirement from the Marketing and Operations stakeholders and subsequently driving brainstorming sessions for problem structuring, hypothesis building & validation, Insights generation, etc.

- Dealing with ambiguities and operating in a fast-paced environment and manage multiple, complex priorities including, but not limited to, managing Performance Scorecard, developing Target Setting, Segmentation, Partner Management, Marketing Budget and Fund Allocation, publishing monthly/weekly results as well as responding to requests for data or insight.

- Hands on experience in IT,telecom and communication.

Education and Experience:-

- Post-graduate in Business Management from a reputed university

Women-friendly workplace:

Maternity and Paternity Benefits

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