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23/01 Ruchika Bhardwaj
Managing Partner/Founder at Workoid Consultants

Views:97 Applications:12 Rec. Actions:Recruiter Actions:11

Manager/Assistant Manager - IT Operations Support - Passive Infrastructure (4-8 yrs)

Haryana/Karnal Job Code: 1210708

We are looking for a Operations Support Manager (OSM) for our client with a Pan India footprint based at Karnal.

Job Details :

Location : Karnal

Grade : Manager/AM

Division : O&M

Reports to : Region O&M Head

Work Timings : 9AM-6PM however candidate must be flexible and open to stretch / 5 days

Experience : Minimum 6+ years' experience

Education : MCA/BCA/BTECH+ MBA

Knowledge Required : Contract Understanding and Execution

Principal Purpose of the Job:

- Responsible for Data (Descriptive Analysis, Prescriptive Analysis, Customer KPI's and Performance reporting).

- Providing Actionable and Data Analysis to Head O&M.

Principal Accountabilities:

1. MIS Management:

- Ensuring timely circulations of daily/weekly/monthly reports and dashboard to internal and external customers

- Provide proactive inputs to the region O & M team to prevent site outages and maintained uptime

- Highlighting High Risk sites to the field team based on the alarm trend

- Adhoc reports/Analysis and Reporting

- DSS and Other Tools for Reporting enhancements

2. Database Management:

- Responsible for database accuracy (Technician/on role manpower /Other geographical info etc.)

- Supporting the team on new sites/technology update

3. Audit & Compliance:

- Understanding of current policies and standards and track any changes in these documents\

- Internal audit of partners

- Identifying Training needs and imparting Training on new technology /process

- Region usage compliance of all reports /dashboards

4. Performance Reporting:

- Generation of daily, Weekly and monthly online and offline reports

- Generation of management dashboards

- Calculation and verification of PLI for O&M team and communicate to stakeholders

5. Competence Development:

- Ensuring ITTA module training to all engineers

- Increase the technical capabilities of all engineers through various Knowledge Sessions

- Regular Review the performance of the team and support them for 100% quality output and productivity

If the above role excites you, Kindly share your updated Photo resume with the below mentioned details -

Age
CCTC
Minimum joining period
Relevant experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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