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02/06 HR
Associate at Vendor

Views:1070 Applications:158 Rec. Actions:Recruiter Actions:97

Management Trainee - Sales/Client Management - Recruitment Services (0-1 yrs)

Any Location Job Code: 1268409

Note: This is a client-facing target-based role

You'll Be Improving & Responsible For :

Customer Onboarding and Adoption:

- Onboarding to engagement lifecycle .

- Educating and Advocating about ease of adoption and timely customer touch points.

- Ensuring Backend delivery team and Account Management is aligned.

- Ensuring Low touch but a high trust experience to hit the first success milestone on every recruiting success through platform.

- Improve Recruiting Efficiency through engagement mechanisms and process driven approach.

- Driven Engagement through empathy.

- Proactiveness in each phase of Adoption to success lifecycle

- Serve as the voice of the customer and provide internal feedback to product, tech and the content team resulting in a holistic user offering

Customer Success :

- With Renewals and incremental revenues

- Drive the Customer Delivery lifecycle in partnership with Account Leads/Delivery Leads.

- Owning Accounts' revenue and adoption success metrics

- Be a conduit between the Client and Delivery Ecosystem to driven the success of the platform and recruiting operations through platform.

- Following right frameworks of achieving regular success metrics of clients by creating "Wow" experience each time

Customer Retention:

- Successfully manage Spottabl's customer retention program to renew accounts at high

- Reduce the risk of churn with each client account, each delivery transaction.

- Grow average deal value per account

- Follow regular engagement mechanisms to effectively know overall recruitment needs and current practices of the customers; advise them on leveraging Spottabl's features to guide them on cost and time efficiency solutions time to time.

Your Academic Qualifications :

- Graduation in Engineering/ Computers/ Information Science or similar will be highly valued and will be relevant.

- MBA / PG in Business Administration from reputed institutes will be highly appreciated.

- Sales, Marketing, Operational and Business Strategy education background

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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