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24/01 Aanchal Bhatia
Head Talent Acquisition at Honasa Consumer ltd.

Views:330 Applications:80 Rec. Actions:Recruiter Actions:0

Mamaearth - Manager - Retail Training (4-8 yrs) Premium

Bangalore Job Code: 1211048

Key Responsibilities:

- Design and execute orientation programs for retail

- Design specific training modules and plan the implementation of the same

- Conduct onboarding training sessions for new hires

- Assign mentors and coaches to new sales team members

- Observe how sales employees and cashiers interact with customers to identify areas of improvement

- Determine training needs both for individuals and teams

- Organize role-playing activities to simulate difficult customers cases (e.g. how to overcome objections)

- Advise sales employees on how to upsell products and services

- Apply various sales training techniques (e.g. case studies and group activities)

- Maintain updated records of training curriculum and material

Minimum Requirements:

- Work experience as a Retail Trainer, Sales Trainer or similar role

- Experience in retail industry is a must

- Availability to travel and visit our retail stores, as needed

- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms

- Experience creating modules for training is essential

- Hands-on experience in training-the-trainer

- Excellent presentation and interpersonal skills

Women-friendly workplace:

Maternity and Paternity Benefits

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