Talent Acquisition at MakeMyTrip
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MakeMyTrip.com - Senior Executive/Deputy Manager - Outbound Product Development - WalkIn (5-8 yrs)
Walk-In Drive on : 25th September
Time - 10 :00 am -12:00 pm
Address - MakeMyTrip, 19th Flr. DLF Building 5, Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana 122022
Contact Person - Noopur Walia
Job Title : Outbound Product Development
Function: Product Development
Location: Gurgaon
CORE PURPOSE OF THE JOB :
- The objective of this role is to manage the entire product line life cycle from strategic planning to execution.
AREAS OF RESPONSIBILITY (AOR) :
- To create holiday travel products based upon deep dive into consumer insights/needs based on various critical pointers like experience sought average spending capacity, food and travel preferences etc.
- To manage costs through operating efficiencies and product innovation
- To manage Revenue by taking pricing decisions and utilizing forecasting tools.
- To use technology-based tools to promote ease of selling among the sales channels
- Cross-functional interaction to drive destination agenda with multiple functions like Contracting, Marketing, Finance, and Sales, etc.
- To provide the sales team with the necessary expertise to enable them to sell the product.
SUCCESS INDICATORS :
- Increased Revenue
- Improvement in customer experience matrices - NPS
- Optimization of costs.
- Developing packages as per the current market requirements.
- Content - QC and updation
- Coordination with channel and Operations
Internal (i.e. colleagues, other business units) :
- Holiday Contracting Team
- Marketing Team
- Finance Team
- Sales Team
- Operations team
- Alliances team
External (i.e. suppliers, customers, service providers ) :
- Tourism Boards
- Customers
- Tour Managers (If applicable to the destination)
RELEVANT EXPERIENCE :
- 3 - 5 years of experience in the travel/e-commerce Industry.
- In-depth knowledge of destinations preferred but not mandatory
- Experience in working with a cross-functional team is desirable
COMPETENCIES REQUIRED :
FUNCTIONAL COMPETENCIES :
- Knowledge of Basic Excel Skills.
- Strong analytical and organizational skills.
- Good Communication Skills both written and verbal
Behavioral COMPETENCIES :
- Drive for results
- Attention to Detail
- Team Player
- Creative
- Flexibility to Travel
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