Mahindra Logistics - Senior Manager - Cluster Head - eCommerce Operations - East Region

1) Local Candidates Preferred

2) Candidates should know the local language (Bengali) only should apply

1. Drive the P&L for East business in the Ecomm vertical

2. Responsible for driving and delivering on the customer SLAs through the regional teams/ location heads

3. Create and monitor processes for the Sort Centre operations

4. Liaison with the customer operations team on a regular basis and understand the evolving requirements

5. Drive productivity and cost optimization through innovation

6. Liasion with Procurement/ Commercial/ Implementation team to launch new sites on time and in budget

7. Drive IT adoption/ Operations automation in Ecomm operations for the region

8. Create Model Operations along with the location heads

9. Set up and Drive strong review mechanisms with the Ground team as well as customer and BP