Mahindra Holidays - Branch Manager - Sales/Customer Acquisition - IIM/FMS/MDI/XLRI

Job Purpose:

To run efficient, profitable, highly customer centric and quality branch sales operations through highly engaged sales teams

Job Responsibilities:

1. Managing all operational aspects of the branch functioning including sales planning, member experience, human resources, administration and cost control in accordance with the organization's objectives.

2. Efficiently complete overall monthly targets planning and distribute targets to teams and individuals, basis productivity, capability and quality.

3. Assess local market conditions and identify current and prospective sales opportunities within the territory

4. Plan Acquisition Marketing (Lead generation) activities with Branch Marketing team

5. Ensure distribution and regular monitoring of all - pull- based leads, e.g. Digital Leads, Member referrals, etc. to various teams

6. Closely monitor and track lead conversions by both marketing activities and sales teams

7. Take timely and appropriate decisions for course corrections based on the weekly monitoring and tracking of lead to sale trends

8. Ensure high level of engagement within the teams and provide necessary training, coaching & motivate to meet performance expectations

9. Hire high energy and talented individuals to manage various teams and ensure that the talent pipeline is fueled appropriately at all times

10. Manage and control various costs with a view to ensure a highly profitable and growth oriented business

11. Keep track of all member complaints and ensure resolution of all escalations within given TAT

Candidate Specification:

- Strong Direct Sales Experience

- Excellent Leadership and People Management Skills

- Strong Results Orientation and Execution Excellence

- High Energy and Passion

- High Customer Centricity

- Should be from Premier B - School and have hands on experience in Direct Sales, BTL - Lead generation.

What's in it for you?

- Managing Large Team (Directly and Indirectly).

- Opportunity to touch many lives to create in - Making Every Moment Magical- .

- Work with organization who has a vision to be among top 5 VO companies in the world in terms of Member base.