Upgrade to Pro Member
MagicBricks - Product Manager - Call Centre (3-10 yrs)
The JD is as follows-
- To improve customer experience.
- Ensuring NPS and C-SLAT Increase by enabling them through better tools and technology.
- Implementation of CRM to solve problems.
- Improvement on what goes on our platform (pictures) in an automated way.
- Maintaining dashboards
- Call center operations
- helping in the backend process and the working with the helpdesk very closely
- Know customer needs through research and market data
Develop product lines and appraise new ideas for market viability
Assess competition by comparing products
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
