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HR at Maersk Global Service Centres (india)
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Maersk - Manager - Service Delivery - SCM Team - Air Freight (10-20 yrs)
Manager - SCM
Exp : Min 10 years
Location: Mumbai
JD
- Continually inspiring your Leaders, Peers and All Colleagues. Motivating the team to perform at a "stretch" level.
- Overall Delivery of Services to ensuring achieve the KPI targets and exceed End Customer Satisfaction
- Top Class Collaboration with all stakeholders- Transformation, Product teams, Clusters, Program Management Teams
- Establishing and developing effective people and process leadership, employee engagement and talent pipeline developing the right capabilities to prepare the organization for the future.
- Prioritize/define IT requirements to the Transformation teams
- Engagement with Global Account Directors, Global Program Director, customer service & experience teams, business partners and corporate organisation.
- Responsible for ensuring adherence to migrations framework and contribute towards achieving successful migration.
- Collaborate with the Functional Product teams and deploy various platform implementation
- Drive Standardization to improve overall process efficacy
- Drive the team towards relationship-based customer service delivery
- Support regional and global account and program management team on operational and commercial initiatives.
- Proposing and driving cost reduction initiatives
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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