Sales Manager - Reefer, Cold Chain & Pharma

Job Description :

Delivery as per budget :

- Lead and set direction for the sales team according to budget delivering volumes, growing revenue and optimizing profits.

- Increase BCO share through customized cold chain solutions.

- Develop new territories for reefers business and promote new commodity trials to enable the trade.

- Closely work with government associations like NRCB, CII, APEDA etc. to drive cluster development program in fresh produce segment.

- Drive the commercial agenda, maximize the value of our brand and develop customer value propositions that will add to revenue and profit.

- Coach and drive sales team to sell and grow the full range of products. Develop teams expertise in handling of different types of reefer cargo by ocean and air transport.

- Define and set targets and sales incentives, and performance manage towards the targets.

- Constantly adapt sales methodology and introduce digital innovations, global initiatives and expert methods, to drive the business forward.

Customer satisfaction :

- Actively monitor local Net Promoter Score and drive measures to improve customer satisfaction.

- Manage stakeholders across the business

- Lead transformation from the front according to overall company strategy

- Ensure best practice sharing across local and global teams

- Manage cross-functional relationships and actively provide input to product teams on product value proposition

- Build and develop a best in class sales team

- Ensure succession plans are in place for key roles including own role

- Coach direct reports for success and development

- Manage local engagement

- Develop vertical/segment capabilities

Who we are looking for :

- 12 to 15 years of experience as a senior sales leader, preferably from a similar industry.

- Cross-functional experience i.e. has collaborated with product, services, delivery and customers to evaluate opportunities, manage expectations and deliver strong results.

- Experience in handling reefer commodities and cold chain is MUST, Knowledge of Pharma would be Added Advantage.

- Digital native, passionate about technology and transformation.

- High level of business acumen and ability to solve complex logistics problems.

- You have led and developed large teams.

- You can manage ambiguity.

- You are self-driven, energetic and have the passion for customers and their business.

- Masters degree in business management is preferred.

- Excellent communication skills in English at a professional level.

- The position will be based in Mumbai, India and will require extensive travel.