Maersk Line - Project Implementation Lead/Project Management

We are looking for an implementation Lead in Mumbai

We offer

An opportunity in Project management to work on new customer implementations at various complexity levels, extensive geographical scope, large business scale and impact, bridging the sales and operational activities, to ensure smooth transition of new or additional business into the Maersk organization.

A challenging opportunity involves engagement with multiple internal and external stakeholders

Key responsibilities

1. Project Management

- Prepare and drive the overall implementation project plan across India, Bangladesh and Sri Lanka (IBS) geographies and functions

- Provide clear visibility of project status to internal and external stakeholders by establishing project milestones. Track the progress against these and escalate issues and delays in a timely manner.

- Set expectations and get agreement with internal and external stakeholders.

2. Supply Chain Management

- Bring out supply chain efficiencies during implementation

- Plan resources while reducing cost and increasing service levels

3. Customer Relationship Management

- Establish, maintain and develop strong relationships with key customers at strategic, tactical and operational levels.

- Lead the customer through the on-boarding process and act as the customers center of gravity on implementations and issue resolution.

- Strictly manage scope with customers and ensure solution implemented stays in line with the solution sold.

- Hold regular customer meetings to discuss progress, issues, mitigations to risks, and introduce development opportunities

We are looking for

- Minimum 5 years experience with PMP certification (preferable) in logistics including international supply chain management

- Proven experience in large-scale project management on implementations.

- Supply chain solution understanding. Exposure to transportation, warehousing/CFS, customs and related logistics concepts

- Prior commercial experience in engaging with strategic customers.

- Advanced proficiency in project management tools including MS Project, Excel, and PowerPoint.

- Strong IT and EDI understanding.

- Excellent interpersonal and communication skills.

- Consistent ability to meet and adhere to deadlines.

- Passion, initiative, and drive to continuously develop and work with creativity and innovation.

- Strong problem-solving skills and customer service skills.

- Ambitious and result-oriented self-starter with initiative and strong drive.

Neha Arora