HR at Maersk Global Service Centres (india)
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Maersk - General Manager - OTCX Lead (15-30 yrs)
OTCX Lead - General Manager - Only Females
Location : Pune & Mumbai
Experience : Min 15 years (Must have worked in customer experience) - Shipping industry preferred
- Continually inspiring your Leaders, Peers and All Colleagues. Motivating the teams to perform at a "stretch" level.
- Overall Delivery of Services to ensuring achieve the KPI targets and exceed End Customer Satisfaction
- Top class collaboration exhibiting boundaryless behaviors.
- Establishing and developing effective people and process leadership, employee engagement and talent pipeline developing the right capabilities to prepare the organization for the future.
- Collaborate with transformation and BPO teams to identify and execute process improvement and automation opportunities
- Engagement with Global Account Directors, Global Program Director, business partners in origin and corporate organization.
- Responsible for ensuring adherence to migrations framework and contribute towards achieving successfully migration.