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25/11 Nikita Goswami
HR at Maersk Global Service Centres (india)

Views:496 Applications:98 Rec. Actions:Recruiter Actions:0

Maersk - General Manager - OTCX Lead (15-30 yrs)

Pune/Mumbai Job Code: 1185301

OTCX Lead - General Manager - Only Females

Location : Pune & Mumbai

Experience : Min 15 years (Must have worked in customer experience) - Shipping industry preferred

JD :

- Continually inspiring your Leaders, Peers and All Colleagues. Motivating the teams to perform at a "stretch" level.

- Overall Delivery of Services to ensuring achieve the KPI targets and exceed End Customer Satisfaction

- Top class collaboration exhibiting boundaryless behaviors.

- Establishing and developing effective people and process leadership, employee engagement and talent pipeline developing the right capabilities to prepare the organization for the future.

- Collaborate with transformation and BPO teams to identify and execute process improvement and automation opportunities

- Engagement with Global Account Directors, Global Program Director, business partners in origin and corporate organization.

- Responsible for ensuring adherence to migrations framework and contribute towards achieving successfully migration.

Women-friendly workplace:

Maternity and Paternity Benefits

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