Maersk - Continuous Improvement Specialist (5-10 yrs)
We Offer
At Maersk, we are accelerating our logistics & service products delivery to become the global integrator of container logistics - and looking for team players to help us execute our process improvement initiative for inland transportation. We are looking for a candidate in the Continuous improvement (CI) team, reporting to Head of Continuous Improvement.
Key Responsibilities
- Ensure 4PL, BKA & Air freight Execution is done seamlessly in way that has a positive customer experience and is efficient for our teams
- Identify and implement improvements through process studies, solution models and strong change management
- Collaborate across product, implementation, execution and customer service to drive improvements
- Drive business controls and performance management for the COO dashboard by ensuring booking of both cost and revenue within SLAs
- Advise CX leadership on upcoming risks and propose mitigations
- Be an SME for 4PL, BKA & Air Freight products and act as focal for global platform pilots, implementations & rollouts
Who we are looking for:
- 5-7 years of experience working in a fast paced & quality analytics environment
- Knowledge of basic logistics and financial controls
- Strong collaboration, change management skills, process improvement skills and ability to learn fast
- Ambitious and result oriented with strong drive
- Strong English speaking, MS Office & communication skills
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