31/12 Shipra Chopra
HR at L&T Financial Services

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L&T Financial Services - Zonal Training Manager - Micro Loans (9-12 yrs)

Kolkata Job Code: 649015

Responsibilities:-

- Take complete ownership of all learning and developmental interventions facilitated in the allocated region.

- Support in the creation of training content on all concepts related to Rural finance and financial products.

- To design learning material, quizzes and certification programs for staff

- Maintain training Data (both hard & soft copy) for respective Regional Training Programs and per employee coverage.

- To work closely with the Regional & Zonal Heads for content creation, delivery and continuous assessment of training needs

- Interact with the leadership to understand training needs and gaps in existing content

- Measuring training effectiveness using various tools and techniques and improve the quality of training content and delivery constantly

- Liaison with Product, process and technology teams to create simple and effective training content

- To proactively understand process gaps from audit reports and other transactional data and train staff to improve process efficiency

- Interact with Regional & Zonal Heads to obtain feedback on the training content and delivery and improve the same on a continuous basis

- To identify various ways in which employees can be developed and productivity can be enhanced in addition to conventional methods of class room training

Requirements:-

- Masters / Bachelors degree with a strong interest in the field of rural training.

- Should have to ability to deliver sessions in local Regional language (Bengali) effectively.

- Around 5-9 experience in the field of training. Experience in the field of banking / finance / insurance sales is preferred.

- Functional knowledge of e-learning and online learning portals is preferred

- Should be passionate about training and interacting with people

- Energetic, self-motivated, flexible, independent personality who is interested in rural development and passionate about making a difference

- Must be willing to travel extensively across Tier-2 Cities and Rural India

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