Loylty Rewardz - Account Manager - Banking Business

Banking Business (Account Manager)

Key Objectives of the Position :

- Build client engagement / relationship with key stakeholders

- Proven track record for Business Development/Client Acquisition

- Play an integral role in new business opportunities. Write business plans for all current and opportunity tender business

Key Responsibilities : 

Relationship Management : 

- Identify key stakeholders / decision makers in banking clients; develop strong business relations with them; connect regularly & proactively on strategic & operations business requirements

- Being responsible for all activities directed towards managing the relationship with clients.

- Manage relationship with clients at a senior delegate level to develop and expand business opportunity

Loyalty Program Construct : 

- Participate in design of the loyalty program; liaison with program management, technology, HR, operations, partnerships teams for RFP inputs; submit RFP to clients; seek inputs from the head on client presentations; track loyalty programs & campaigns of competitors

- Working with the internal team to understand and create new opportunities.

Customer Business Understanding : 

- Discuss key business drivers with client; keep pace with changing dynamics of customer business

Program Implementation & Maintenance : 

- Closely collaborate with Technology on Loyalty Program Implementation & Maintenance

- Share program construct with the business architecture team; provide inputs & liaison with customer for program implementation; provide inputs to internal teams for feature upgrades based on customer requirements

- Responsible for ensuring timely execution of all activities within the prescribed quality benchmarks by working closely with the Technology Team

Customer Value driver : 

- Participation in the preparation of contracts/tenders when the organization is involved in BD activities

- Liaison with marketing team for exclusive campaigns for the bank; share insights with clients based on inputs from analytics team

Candidate Profile : 

- Candidates must have 2-5 years of experience in Business Development & Account.

- Preferably the candidate should hold a MBA from a premium business school.

- Should possess a creative bent of mind and should be a strategic thinker.

- Experience in payment industry and understanding of loyalty/Banking domain preferred

- One thing that is very essential is the willingness to make it large.