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16/11 Piyush Jain
Founder at Loopwork

Views:875 Applications:254 Rec. Actions:Recruiter Actions:239

Loopworks - Merchant Success Manager (3-5 yrs)

Gurgaon/Gurugram Job Code: 1338480


- Engage with existing merchants and help them drive maximum value of product.

- Directly responsible for retention, product adoption, NPS and subscriber growth for merchants.

- Responsible for new brand logo acquisitions via referrals and outbound.

- Be a product evangelist in DTC communities and webinars.

- We would encourage MSMs to write product case studies and work closely with the product team to improve the product.

Ideal profile:

- Have worked in merchant facing roles for at-least 3 years and a total of ~5 years of experience.

- Good problem solving skills and articulation. Background in marketing would be preferred.

- Have owned either product adoption or revenue numbers in previous roles.

- Strong action bias and high focus on execution.

- Comfortable with Excel and knowledge of SQL / R would be preferable.

Women-friendly workplace:

Maternity and Paternity Benefits

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