LoB Head/Senior Program Manager for Retirement Services & Benefits

Location: Bangalore

Reports to: Business Head

Purpose of the Job

This role will be responsible for the establishing, scaling and growth of Retirement Services (RS) & Employee Benefits (EB) Technology Services & Solutions business. The role will be accountable for building capability, delivery with high quality and meeting financial goals

Key Responsibilities:

- Understand and work towards driving results based on defined organizational objectives

- Understand organization culture, lead by example and enable its practice by teams, in spirit

- Strategic alignment with client's RS & EB senior leadership team vision, initiatives and priorities

- Based on annual and quarterly demand, develop a holistic execution plan that encompasses talent scaling, capability development, quality focus and profitability

- Experience in leading programs involving multiple technology stack covering technologies like J2EE, .NET, Mainframe in a global delivery model

- Accountable for delivering quality, cost-effective solutions & services that meet or exceed defined service levels, leveraging innovative approaches & technology

- Nurture and build teams with strong domain and technology capabilities aligned to the needs of Retirement Services and Employee Benefits lines of business

- Nurture and enable collaboration withing technology project teams as well as explore and leverage synergies from collaborating with business process management teams

- Work with other Program Managers/LoB Heads to identify and manage opportunities, dependencies & risks

- Setup and drive periodic reviews with internally and externally

Skills & Competencies :

- 14+ years experience with at least 3+ years in delivery/program management

- 3+ years experience in technology services for US Retirement Services & Employee Benefits industry

- Strong people management, program governance

- Excellent communication and client management skills

- Track record of strong program management for large program organization (Team size of 100-150)

- Ability to build and rapidly scale teams, drive a culture of learning, innovation and value creation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.