Head of Operation- Last Mile- IIM/ISB - The home improvement services BU which comprises Civil, MEP and Fitted decor, is a very unorganized and fragmented industry, primarily catered by micro, small and medium enterprises with extreme variations in SLAs - quality standards, delivery timelines, and pricing. - At Livspace these services are delivered through a complex orchestration of Livspace-certified contractor partners and professionals. Role : As Head Operations, you will be leading a team of problem solvers towards building and scaling the business while delivering a seamless experience to customers. Responsibilities : - Own and build the business sourcing, onboarding &amp; training of partners, supply chain and service delivery - Ensure adequate supply of contractor partners and professionals across service categories, price points, and locations - Scale the business while optimizing for opposing factors like resource availability and utilization - Institutionalize service delivery norms - Refine processes and supply-side tech workflows to increase efficiency and ensure a better experience for contractor partners/ professionals - Build, coach and lead a high-performance team Must have : - 7+ years of overall work-experience in or startups or operations or consulting - Proven track record of leading high-performance teams - Strong analytical skills and data-driven decision-making mentality - Strong problem-solving skills - Extremely high level of ownership - IIT/NIT/BITS and an MBA from IIM/ISB only Preferable : - Architecture/Civil Engg OR experience in contracting services industry - Entrepreneurial experience

Bangalore

Livspace - Operations Head - Last Mile - IIM/ISB 

Livspace - Operations Head - Last Mile - IIM/ISB  ,Job Description for Livspace - Operations Head - Last Mile - IIM/ISB  in Livspace in  Bangalore for (7-12) years of experience. Apply Now!

Job Description for Livspace - Operations Head - Last Mile - IIM/ISB  in Livspace in  Bangalore for (7-12) years of experience. Apply Now!