Livspace - Head - Presales

Head - Pre Sales

- As the Head of Pre Sales, you will play a fundamental role in achieving our ambitious customer acquisition, growth, revenue and customer experience objectives with operational efficiency.

- Along with the above, new initiatives to achieve the business objectives.

- You will bring in strong team management skills combined with a solid target oriented mindset.

- You will set up best practice processes, enhance the overall experience we give to our customers and drive targets for the team.

Roles and responsibilities :

- Strong relationship management combined with solid problem solving skills and a target oriented mindset.

- Team management and making plans for productivity improvement

- Ways to improve efficiency and cost optimization

- Responsible for generating Qualified leads ensuring quality parameters are met

- Working with business teams as stakeholders to ensure revenue is achieved

- Ensuring productivity, training and day to day operations are managed well

- Run new initiatives to help in revenue generation along with customer acquisition, business transformation and enhancing customer experience.

- Develops strategic plan by understanding market opportunities and work towards business growth

- Communicates strategy and results to all employees and drives performance of the team to exceed planned objectives

- Carry good business acumen to help with the growth of the organization

- Help in increasing in team effectiveness and be strategically involved in team productivity

- Participates in formulating and administering overall organizational strategic planning & growth frameworks

- Develop & implements long-range company goals and objectives to meet business and profitability growth objectives for the long term.

- Impact in the BAU maintenance and Business transformation strategies

Skills and Expertise :

- MBA from a reputed university

- 6+ years of relevant experience in people management and business leadership

- Demonstrated experience in scaling up business operations

- Ability to manage a large team

- Analytical mindset

- Experience in stakeholder management