LetsTransport - City Operations Manager

- We are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key Operational process improvement programs.

- This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (25-75) and managing the timelines for field operations teams to support daily fulfilment of transactions.

- To be customer centric, work on operational metrics, high focus on quality & service levels

- This position involves regular communication with senior management & Clients on status, risks and change control.

- To optimize cost and improve both reliability and margins

- To improve driver engagement