- Manage E2E Roles &amp; Responsibilities of customer order fulfillment, Inventory &amp; Customer satisfaction for commercial business. - Understanding/availability of timely forecast &amp; supply commits for Qtr. - Interlock with Product &amp; Demand supply team for committing the month &amp; Qtr CA (Customer acceptance). - Manage E2E order tracking/closures &amp; customer experience cycle for Commercial Business - ODM supply triggers, FGI readiness, Logistics coordination, Billing &amp; Delivery closures. - Monitoring aged order status &amp; drive to minimize such cases. Clearing the challenges on customer dependency &amp; supplies to maximize CA - Look for opportunities to save costs via remodeling SC network/leverage any best practices to improve cost, efficiency &amp; productivity. - Online order visibility status on LOTS (Lenovo Order Tracking System) &amp; leverage available functionalities for improved customer experience. - High lighting the Critical order list &amp; work with AP team to ensure the better customer experience - Push customers on delivery acceptance to avoid detention. - Ensure the Wkly / Monthly CA as committed. - Monitor &amp; Deliver key KPI's - Delivery Accuracy, OTD (Order to Delivery), MOT (Mode of transportation), FGI closure within target &amp; Ensure no Obsolesce hit to P&amp;L Inventory Management: - High lighting the &gt; 60 days Inventory with Product team &amp; working on Consumption plan. Ensure no E&amp;O impact. (tracking returns &amp; highlight to PM team for closures) - Inventory control by mapping the weekly free FG with the reasons &amp; ensure commits to consume those FGI are received from Product teams - Meet overall country budget on closing FGI. Key Performance Indicators: - Ensure supply availability / Pull in once the order is received - E2E order visibility &amp; delivery experience to the customer - Ensure key performance indicators are met Education Required: - Must Have: Bachelor's degree, business administration or a related discipline in Supply Chain - Desired: MBA - Supply Chain Management / Any other certification or specialization in Supply Chain management Work Experience: - 12 - 15 year experience in Supply Chain Management - 3 -4 year experience in team management /people management Key Functional Competencies: - Ability to multi-task, research and analyze different aspects of the supply chain. - Team management - Strong presentation, sales, negotiation and influencing skills Key Behavioral competencies: - Adapting and responding to change - Achieving personal work goals and objectives - Leading and initiating action - Persistence and resilience

Bangalore

Lenovo - Manager - Customer Order Fulfillment 

Lenovo - Manager - Customer Order Fulfillment  ,Job Description for Lenovo - Manager - Customer Order Fulfillment  in Lenovo India in  Bangalore for (12-15) years of experience. Apply Now!

Job Description for Lenovo - Manager - Customer Order Fulfillment  in Lenovo India in  Bangalore for (12-15) years of experience. Apply Now!