Sr. Manager - Learning & Development - IT (8-12 yrs)

A DOMESTIC BPO SECTOR LOOKING FOR SR. PROFESSIONAL L&D ON BELOW SPECIFICATION.

LOOKING FOR CANDIDATES FROM LEADING IT CONSULTING FIRMS ONLY. WHO HAS VERY STRONG EXPERIENCE TALENT TRANSFORMATION OR DEVELOPMENT.

Position: Manager - L&D

Location: Mumbai

Key Responsibilities:

- Lead and coach others on needs/capability assessments.

- Synthesize assessment results into anoverall approach for learning and recommends approach for non-learning needs.

- Identify assumptions and constraints that may affect the design.

- Evaluate deliveries, delivery mix, and impact to continuously improve and update strategies.

- Maximize learning impact while balancing costs.

- Recognize as internal SME on delivery methods.

- Implement/manage new technologies by leading team to prototype and evaluating the effectiveness of the technology in solving the business need.

- Design the complete learning experience, is business outcome driven, partners with stakeholders, and implements cost-effective learning solutions.

- Be recognized as internal SME on learning solutions.

- Tailor the participant experience based on real-time diagnosis of participant and faculty needs.

- Anticipate and resolve problems before they negatively impact the learning experience.

- Design programs that meet optimal facilitator requirements.

- Lead complex faculty prep sessions effectively (blended solutions, large number of facilitators, etc.).

- Dbrief facilitators during and after program deliveries

- Create supporting process documentation to ensure smooth delivery of program.

- Effectively manage programs with complex delivery requirements.

- Support successful delivery of programs with creative problem solving when things do not go according to plan.

- Recommend potential ways to resolve delivery process issues and opportunities.

- Pursue continuous improvement opportunities for delivery of learning.

- Determine the appropriate assessments to analyze performance gaps.

- Apply best practices to the use of those tools and techniques.

- Use root cause analysis to determine the real issues and shares the underlying problem with the client.

- Design and plans the implementation of human performance improvement solutions to close performance gaps.

- Craft the master implementation plan.

- Guide the client through solution implementation

- Monitor and interpret the solution evaluation data and consults with the client on what was successful and where the implementation may need a different approach.

- Discern and apply appropriate theory and methods to meet measurement and evaluation needs.

- Design and implement measurement and evaluation tools that demonstrate value to the business.

- Analyze and interpret the measurement results to ensure impact.

- Leverage findings to increase effectiveness and provide recommendations for change.

Contact Details
Dipa Rani
Live Connections
dipa@livecjobs.com
040 4444685

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