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24/11 Garima Shukla
Talent Acquisition at Vbeyond

Views:6157 Applications:774 Rec. Actions:Recruiter Actions:0

Leadership Role - Transitions - BPO (9-22 yrs)

Gurgaon/Gurugram/Hyderabad Job Code: 637042

In this role, Transition leader will require to be multifaceted and be able to skillfully manage all successfully -

- The Transition Leader would be required to drive client-focused and contextually aligned conversations to build strong relationships with Client teams, and thereby bring about valuable business & project outcomes & capabilities for the client as well as the organization

- Will be accountable for revenue generation and managing AOI impact during the Transition & Transformation journey.

- Leverage Global insights by being constantly innovating through internal/external intelligence. The Transition Leader should understand Market / Industry realities, opportunities and threats and build an awareness of the domain, products and service lines within the industry

- Lead & manage the Transformation program set up through to delivery of the new capabilities, realization of outcocredibly during client interactions and also drive implementation of digital solutions during transitions

- Bring in thought leadership, ability to deal with ambiguity, assertiveness, be bold and confident.mes/benefits, and closure for strategic deals

- Take on personal responsibility to mentor team on Transformation Services and Solutions and Transition skills of the future to drive intelligent operations or digital led solutions. The TL must embrace a diverse team, should lead by example and strive towards creating leaders who are equally keen to acquire new skills and to stay abreast with the changing world.

- Lead Strategic/ Functional development initiatives aligned with functional imperatives and collaborate with cross-functional teams to drive strategic initiatives to closure

- TLs will be expected to display a thorough understanding of Digital and position those credibly during client interactions and also drive implementation of digital solutions during transitions

- Bring in thought leadership, ability to deal with ambiguity, assertiveness, be bold and confident.

Key requirements

- Strong Experience in Transitions.

- Change integrator and an excellent Program Manager

- Client Savvy and Drive Digital initiatives

- Organization Builder - Should understand and build the G environment

- Must have operational orientation and consultative selling background

- Must have excellent domain and industry knowledge

- Knowledge & Experience in new age technologies like AI, Machine learning, Robotics

- Consulting experience at Client level with demonstrated expertise in building E2E transformation solutions

Responsibilities:-

Engage in CXO/ CXO-1 levels exploratory discussions to understand client strategic agenda and expectations and thereby identify and articulate potential opportunities

- Involve self with the larger team in Hunting & Mining pursuits

- Develop and refine client engagement strategies in line with client expectations and relationship management practices

- Manage expectations and gain relevant buy-in / ownership to drive the Transformation program agenda as laid out

- Drive the utilization of digital in all Transformation solutions

- Design financial strategies and ensure SLA adherence as well as alignment with end to end transformation benefit realization plan

- Develop a strong acumen around Client- 's business know-how and expectations

- Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.) creating a zero surprise- environment

- Pro-actively identify and communicate risks, co-create solutions throughout the Transformation period and own "Go / No Go" decisions

- Would be responsible to drive Day 1 digital and transformation adoption preceding Transitions.

- Lead end to end program management encompassing Digital, Transformation & Transition.

- Ensure design adherence

Qualifications

Minimum qualifications

- Post Graduate qualification

- Over all experience of project management experience

- Knowledge of project management tools and technologies

Preferred qualifications

- At least 4-5 years in managing multi-functional Solutions, Transitions & change management with internal and external stakeholders

- P&L management for 3 to 4MM$, spanning 2-3 projects at any point of time

- Experience of engaging in strategic and tactical discussions with senior stakeholders to sell product offerings

- Consulting experience at Client level with demonstrated expertise in building E2E transformation solutions

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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