Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
27/06 Gaurav Sateeja
Founder/Managing Partner at People Hire Consulting

Views:10429 Applications:398 Rec. Actions:Recruiter Actions:19

Leadership Role - Senior Manager - Content Operations & Program Management - eCommerce (7-13 yrs)

Bangalore Job Code: 466038

Looking for a person who has got very good experience in Operations and Program Management.

As Senior Content Operations Manager, you will:

- Define the policies for processing, publishing, and maintaining skills consumed by Alexa customers

- Recruit and manage the team responsible for implementing the skill review guidelines and processes

- Create and optimize processes for adding new skills quickly, while ensuring the content meets Amazon's high quality bar and follows Amazon's policies

- Manage the publishing cycle to minimize turnaround time to developers and constantly improve ingestion processes

- Build processes and partner with technology teams to effectively screen and manage skills submissions from developers

- Specify requirements for the technological systems and tools required to support the content operations business roadmap and goals

- Manage the content operations team to meet our selection expansion, quality, and service level goals

- Partner with other Alexa groups (business teams, tech teams) as necessary to implement the strategy and manage exception processes

- Above all, protect and enhance experience of Alexa's customers

Basic qualifications

- Bachelor's degree required; MBA preferred

- Business process operations experience

- Program Management, Product Management or Operations background

- Mobile industry experience, cloud experience and/or Internet of Things (IoT) experience a plus

- Good people management skills; comfort leading and developing teams with 50 or more employees and 2-3 tiers of leads and managers under them

- Street smart; willingness to roll up the sleeves and do whatever is necessary to meet team goals

- Strong process definition and optimization skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.