Leadership Role - Program Manager - IT/Telecom

The incumbent should have a strong foundation in software development, integration, ETL, database. Hands on experience in assurance, fraud areas will be an added advantage

- Build Project plans including work break down structure, scheduling, resourcing, product availability, remote installation, prerequisites, etc.

- Responsible to manage multiple projects and ensuring time-bound delivery and quality as expected by customers.

- Conduct project kickoffs and regular project status meetings

- Baseline and track project plans

- Identify and mitigate risks and critical path items.

- Work with the customer for prerequisites, tracking of the project, and change requests

- Liaise with customers and internal teams to resolve any issues related to project execution.

- Manage escalations and prioritization

- Closely work with Technical Delivery Manager System Architect for internal execution activities.

- Ensure logistics and paperwork is in place for the requisite projects for a delivery

- Prepare and publish weekly and monthly project status reports to all stakeholders.

- Prepare and publish project closure report at the end of the project.

- PMP or Prince 2 Certification or equivalent project management qualification.

- Domain Knowledge GSM CDMA Protocol level knowledge required. Basic call flow knowledge preferred.

- Experienced in handling solution, integration, and testing-related discussions.

- Knowledge of various system interfaces and commissioning activities.

- Use of project management tools like MS Project or equivalent.

- Sound documentation and presentation skills using Microsoft Office.

- Experience in managing system integration projects with large telecom operators. Experiences with multi-party coordination.

- Excellent written & verbal communication

- Analytical skills and attitude for problem-solving

- Strong Project Management skills

- Good interpersonal and team-building skills

- Time Management. Ability to handle pressure and provide timely delivery