Leadership Role - P&L - Internet/Online

Leadership Role

P&L responsibility :

- Responsible for the achievement of top line as well as bottom line targets

Customer understanding :

- Be the voice of the customer internally

- Understand needs - even those that the customers themselves may not realize

- Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior

Business strategy :

- Know the customer: Deeply understand customer behaviour, develop new customer insights

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the competition: Understand online and offline players. Ensure organisations selection stays well ahead of competition

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required

Selection and Offers :

- Work with teams to get the best possible selection & sellers onboarded.

- Own cost improvement and overall portfolio management

- Manage in store promotions along with brands - make brands partners in customer communication

- Make this organisation the - destination of choice- for the customers through the largest and the greatest assortment of products on offer

- Drive portfolio management for best offers and discounts for the customers

Fulfilment and Inventory :

- Key driver of working capital management and inventory - ensure an optimal

- Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.

People leadership

- Build, retain and groom a strong team to deliver across functions

- Set goals, define KPIs and ensure team tracks effectively towards goals