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Talent Acquisition & Head New Business at SearchEnds
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Leadership Role - Customer Retention - International Market - Supply Chain Management Function (3-7 yrs)
Leadership Role in Customer Retention
Role involves handling following responsibilities :
- Understand customer base and focus on solving their long-term needs
- Dealing with CXO's
- Escalations Management
- Account Renewals
- Upsell Customers
- Reducing churn
- Customer Onboarding
- Bridge the gap between sales and support
- Should have exposure to International Market (EMEA/APAC)
- Having Understanding of Supply Chain Management function would be an added advantage
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