Leadership Role - Customer Retention - International Market - Supply Chain Management Function

Leadership Role in Customer Retention

Role involves handling following responsibilities :

- Understand customer base and focus on solving their long-term needs

- Dealing with CXO's

- Escalations Management

- Account Renewals

- Upsell Customers

- Reducing churn

- Customer Onboarding

- Bridge the gap between sales and support

- Should have exposure to International Market (EMEA/APAC)

- Having Understanding of Supply Chain Management function would be an added advantage