Leader - Customer Success - SaaS Firm (6-11 yrs)
Industry - IT-Software / Software Services
Category - Sales & Marketing
Skills - Customer Success, Account Management, Client Services, Consulting, SaaS, Social engagement
Job Description :
- Be a strategic advisor to your customers and enable them to maximize platform adoption and achieve positive business outcomes
Client Details :
Our client is a $1 Bn + valued organisation with a global presence in 70+ countries working with 950+ reputed brands. After growing the business with US and EMEA clients, they have created a renewed focus on Indian clients in the past 2 years to drive incremental growth
Description
- Ensure that every client derives the maximum return from their investment in the platform
- Provide subject matter expertise on social business practices
- Work alongside the internal business development teams to foster new opportunities within existing business
- Top tier Engineering college graduate with Computer Science or similar area of study
- Excellent communication and customer engagement skills, the kind needed to delight India based customers
- Exceptional Project management skills to drive cross functional initiatives with engineering, sales and field teams with utmost efficiency and attention to detail
- Ability to work effectively under deadlines and juggle several assignments simultaneously
- Personal energy, passion, and drive to ensure we consistently delight our customers
Profile
- MBA from IIM - A/B/C/L/K or ISB
Job Offer
Opportunity to work with a fast growing organisation to drive growth for their India business by working with marquee clients
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Pushkar Vadkhalkar on +91 (0)22-4236 3306
Contact - Pushkar Vadkhalkar - +91 (0)22-4236 3306
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